Blumberg Advisory Group has today released a free report titled: “Augmented Reality – The Optimal Tool for Supporting a Densely Populated Install Base “. This report aims to examine how augmented reality can help field service companies overcome the difficulties in managing a densely populated installed base of equipment. It also aims to identify why augmented reality is superior to other types of remote support tools or strategies available to field service organizations (FSOs).
The report, sponsored by CareAR, a Xerox Company, has been made openly available and at no cost by Blumberg Advisory Group. It’s available to the general public, field service executives, and anyone with an interest in the use of augmented reality (AR) within a call center or field service environment.
The report was also written with a specific focus on FSOs since Blumberg Advisory Group believes “Field Service leaders are always in search of tools and technology that can improve their ability to efficiently and productively service a densely populated installed base while maintaining high levels of customer satisfaction.”
When asked about why they released the report at this time, Michael Blumberg, President at Blumberg Advisory Group said: “Augmented Reality provides a superior business solution for supporting a highly dense installed base because it’s flexible, economical, and easy to use.”
Interested parties can find the report ready to download, for free, at https://www.blumbergadvisor.com/augmented-reality-optimal-tool-densely-populated
Blumberg Advisory Group was founded in 1969 and is the oldest, and leading research and consulting firm in the Field Service Industry. It is best known for The business is best known for its in-depth insight and expert perspectives on issues related to Field Service Management, Reverse Logistics, and Aftermarket Service.
The company is in a unique position to produce this report because of its extensive knowledge, research, and experience advising clients on how to improve the productivity, quality, and efficiency of field service operations..
For example, as the report aims to educate readers on the value of AR ins supporting a densely populated installed base of equipment, it gives valuable information to the reader that will ultimately benefit their service productivity, operating efficiency, and customer experience (CX). This insight simply wouldn’t be possible, or their advice nearly as effective, without the 50 years spent in the Field Service world so far.
More information on Blumberg Advisory Group can be found at www.blumbergadvisor.com
The Report “Augmented Reality – The Optimal Tool for Supporting a Densely Populated Install Base ” can be downloaded at https://www.blumbergadvisor.com/augmented-reality-optimal-tool-densely-populated
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No The Daily News Journal journalist was involved in the writing and production of this article.